1) Stacy consistently interrupts the professor in class. She is kicked out of the class as punishment. This is an example of:
a. Group culture
b. Rudeness
c. Informal power
d. Group sanctions*
e. Formal power
2) The chairperson of the committee shows _____________.
a. Intelligence
b. Leadership*
c. Power
d. Judgment
e. None of the above
3) The store manager is ineffective in her job and no one listens to her. John is a cashier that the other employees get along with and respect. Through his good relationships, John has _____________.
a. Formal power
b. Friends
c. Popularity
d. Group culture
e. Informal power*
4) What form of communication diverts the group from its goals?
a. Motive
b. Counteractive
c. Disruptive*
d. Ineffective
e. All of the above
5) This type of power is represented by office rank or official status.
a. Legitimate
b. Expert
c. Referent
d. Reward
e. Coercive
the last answer is legitimate.
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